AI in banking apps | Filip Raník, Arleta Dala

The team project focuses on the use of AI in a banking application for better financial management and increasing the financial literacy of Slovak clients. The project responds to the growing competition of fintech companies against traditional banks and identifies AI as a key competitive advantage.

The main innovative solution is the concept of "Finančný digitálny dvojník" (Financial Digital Twin) - a predictive AI tool that allows users to "skip" a month or a year ahead and see the consequences of their financial decisions. Users can safely experiment with different financial strategies without real risk and learn through the visualization of complex financial data.

The integrated AI platform includes an advanced chatbot for customer support, an intelligent search system, personalized financial recommendations, and advanced fraud detection. The project emphasizes transparency, explainability of AI decisions, and the option for clients to opt out.

Ethics: A comprehensive analysis using Tarot Cards of Tech and AI Ethics Canvas identified the main risks: loss of trust due to poor AI recommendations, potential manipulation by "malicious actors," the environmental impact of energy-intensive calculations, and the risk of over-reliance on AI without developing one's own financial literacy.

AI TOOLS USED IN THE PROJECT

  1. ChatGPT 4.0 & 4.5 (paid versions) – brainstorming, conversation analysis, prototyping, Custom GPT creation
  2. Perplexity + Deep Research – design challenge verification, ideation using SCAMPER and Crazy 8s
  3. Claude 3.7 Sonnet – comparison of approaches, wireframe prototyping
  4. Gemini Deep Research – research (surprisingly better than Perplexity)
  5. Consensus – searching for academic sources on AI in banking
  6. NotebookLM – analysis of research sources
  7. Dovetail – analysis of fictional user conversations, audio transcription
  8. Napkin.ai – visualization of research insights
  9. DALL·E 3 – generating images of people and visual elements
  10. Lovable.dev – creating the most successful functional prototype
  11. InVideo AI – creating a promotional video

More articles

All articles

You are running an old browser version. We recommend updating your browser to its latest version.

More info